Responsibilities 1. Manage Team of Account Managers and Coordinators 2. Develop and grow people in the team, help people to develop their skills and help to grow to the next positions and tasks 3. Responsible for area coverage; 4. Develop and grow market through account managers (Grow partners portfolio, increase company market share, improve pricing, and get the best availability) 5. Motivating Team and increase people's engagement 6. Build strategy and plan, set targets and goals for the market 7. Direct account management for hotels in an appointed region 8. Hiring Account Managers, Coordinators, Editors Achievements: Hired and grew successor of mine in half a year - the first promotion in Russia from the local person Hired and grew two coordinators to sales Build the most motivated and self driven sales team in Russia that was showing the best results in the market In 5 month grew market of Crimea twice in number of partners and available rooms, showed the best growth of the region in revenues

Responsibilities 1. Managing Team of Coordinators and Editors 2. Work on skills development of the team, reviews, setting SMART (specific, measurable, achievable, relevant and time-specific) performance objectives for each individual 3. Plan Operations Team and Editing Team work and build a strategy 4. Set Targets and Goals for Operations Team and editing Team 5. Communicate with Sales Team and Head Office to aline priorities and define a strategy. 6. Update Team on the big picture and News 7. Hiring of Coordinators and Editors 8. Prioritize and manage the workload distribution among the team, focusing on individuals strengths and encourage high levels of performance; 9. Pass on the knowledge and skills to the local team; 10. Coach and develop the successor for the role; 11. Set up and continuously improve operational processes and procedures; 12. Perform regular quality checks; 13. Report all operational/technical errors; 14. Regularly take over daily coordinators job to maintain knowledge; 15. Coordinate projects, roll outs and implement trainings on new procedures; 16. Provide (operational) training to (new) members as well as regular and ongoing training, support and coaching when required; Achievements - My Team grew Russian Market in Number of partners twice in 9 month and repeat success next year - Learned account management and sales in one month and took a new position of Team leader of sales team

Responsibilities 1. Technical Support for partners by phone 2. Verify that the website has accurate information on hotels and pictures of newly registered hotels; 3. Delivering training to new hotels on how to use Booking.com’s extranet 4. Advise hotels regarding their webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions; 5. Providing hotels with information and advice by phone and email, including follow-ups; 6. Looking after IT/administrative related tasks; Achievements Had the best results in the team by number of opened partners in one year. Increased speed of all the team on the time spend on written communication twice by making templates Improved time management of Coordinators team by implementing google.doc solution, like CRM

1. Build strong relationships with clients and provide 24/7 support by phone. 2. Support Clients with any type of requests (privet Jets booking, boats, flight tickets, hotels, create unique tours for clients, consult on the best restaurants and clubs in top destinations, event tickets, organize events) 3. Proactive advice on new destinations, new trends, sell tickets to the most popular events in the world 4. Making resurch for the client in intertayment and travel area. 5. Communicate with partners in different destinations and negotiate the best price for the client

1 Analysis of the market of medicinal products; 2 Working with the suppliers of the products; 3 Request for Proposals and processing suppliers; 4 Receiving and processing applications for the supply of products in pharmacies and other legal entities; 5 Preparation and processing of documents for reception and at department stores; 6 Conducting market research, concept development and advertising company marketing plan; 8 Development of instructions for using the programs, the formulation of the necessary technical documentation; 9 Implementation support embedded programs and software; 10 Ensuring proper technical operation, trouble-free operation of computers and some devices; 12: Develop a fire escape plan for pharmacies of LLC "Orbi"; 13 Development of the documentation for civil defense and emergency situations.

Flight-technical faculty, Security of flying processes

Economics in civil aviation, Management in civil aviation